Personal edit
Recommendations shaped by profile, behaviour, saved products and availability.
Industry Concept · Luxury Retail & Fashion
NOVA / CLIENT - Connected Retail Mobile Experience
A working mobile retail concept that carries customer intent from digital discovery into a personalised physical store visit.
DESIGN RATIONALE
Made to create desire.
Structured to create action.
NOVA / CLIENT demonstrates how a retailer can connect customer profiles, saved products, live inventory, fitting-room preparation and store associates in one mobile experience. Customers can explore a personalised edit, reserve pieces, follow an in-store route and message a concierge. The same workflow can connect with a retailer’s POS, ERP, CRM, ecommerce platform and RFID or barcode inventory, making the concept practical for real stores rather than a visual-only prototype.
Store recognition
Appointment or loyalty recognition connects the customer to the correct store team.
Live inventory
POS, ERP, RFID or barcode feeds confirm size and store availability.
Fitting Room 07
Selected pieces, sizes and preferences are prepared before arrival.
Associate concierge
Store staff receive client context and respond through a connected service workflow.
Flexible fulfilment
Complete checkout in store, ship to home or arrange collection.
OUR APPROACH
Experience sequence
Discover
The customer browses a personalised edit and saves items.
Prepare
Live inventory confirms availability and the store reserves pieces.
Recognise
The client is matched securely at arrival through appointment, loyalty, QR or app check-in.
Serve
The associate receives context, prepares the room and responds to live requests.
Fulfil
POS and ERP complete payment, delivery, collection and reporting.
COMMON QUESTIONS
What decision-makers
usually ask.
Is this only a visual concept?+
No. The client experience can be implemented as a progressive web app or native mobile app and connected to existing retail systems through APIs.
Does the store need RFID?+
No. RFID enables richer automation, but barcode, QR and staff-assisted workflows can deliver the same core journey at lower cost.
Can it work with our current POS or ERP?+
Yes. Digital Alta can integrate with available APIs, middleware or scheduled data syncs depending on the retailer’s current stack.
Can this work across multiple branches?+
Yes. Inventory, customer profiles, store teams and appointment logic can be scoped by branch and expanded in phases.
LET’S BUILD WHAT’S NEXT
Start with the outcome.
Tell us what needs to change. We’ll help clarify the right digital path.